Shipping at CRYSTALBC

We’re happy to offer shipping across Canada and the U.S.! Please take a moment to review our shipping details below.

Where We Ship from

We ship from Canada to worldwide.

Order Processing

Orders are prepared and dispatched within 1-4 business days once payment has been confirmed.

Shipping Rates

Canada: $10 CAD flat rate with tracking or free shipping for small items with Canada Post Oversize lettermail. Free shipping on orders over $99 CAD.

Canada Post Oversize lettermail (no tracking) Maximum dimensions

380 mm x 270 mm x 20 mm (14.9 inches x 10.6 inches x 0.8 inches)

Any item that exceeds the maximum size are no longer qualifies as Lettermail. Either $10 flat rate is needed or on order over $99 CAD for free shipping.

United States: $8 USD flat rate with tracking. Free shipping on orders over $69 USD.

Estimated Delivery Times

Shipping times depend on your location:

Canada: 5–8 business days after dispatch

U.S. orders: 2–8 business days after dispatch

International: 7-21 days

Double-Check Your Address

Please make sure your shipping information is accurate. Unfortunately, we can't be held responsible for delays or lost packages due to incorrect or incomplete addresses.

Tracking Your Order

Once your order is on its way, you’ll receive an email with a tracking number so you can follow its journey right to your door.

Stay in the Loop

We’ll keep you updated every step of the way—with emails confirming your order, shipping status, and delivery.

Need Help?

If you have any questions about shipping, feel free to reach out to our support team on instagram @crystal.bc or by email bccrystal20@gmail.com

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Thanks for shopping with CRYSTALBC —your satisfaction is always our priority!